Why would anyone want to cancel their BangBros subscription? After all, even people unfamiliar with hardcore porn have heard of them. This reality porn powerhouse is so successful that it has penetrated the mainstream consciousness. BangBus, the flagship site that launched it all, is arguably the world’s most famous adult site. Even so, some users have felt ripped off.
You may notice that we no longer list BangBros, and our relationship with them has had its ups and downs. We at first suspended our link and then reinstated it briefly when we thought they had pulled up their socks, but the reprieve was short-lived. Currently, almost 300 user comments appear on our review – most negative.
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A Brief History of BangBros Network
Miami-based BangBros was founded in 2000 by Kristopher Hinson during his time as a student at the University of Florida. He dropped out of the biz after launching BangBus and the current owners are registered as WGCZ S.R.O. (WebGroup Czech Republic). They purchased the network in 2017 and also own Xvideos.com, so they are significant players in adult.
If you would like to know more of their backstory, we blogged about how they gave birth to the reality porn genre in our in-depth profile of BangBros. Whatever issues anyone has had with them, there is no denying that they have revolutionized the adult industry, which made the decision to no longer link to them that much harder.
Rely On Us For Help With Canceling
That change in ownership in 2017 appears to correlate with a significant bump in complaints from users about still receiving charges even after canceling. Mergers and acquisitions are all the rage in this industry, but bigger is not necessarily better. Large corporations can be considerably less hands-on when it comes to daily operations than an independent webmaster.
Even though we no longer link to them, we still want to help anyone who is having issues canceling. And I think it is only fair to point out that cancelations in general can occasionally present issues for members, even for websites with much fewer complaints. So sometimes it is just easier for people if they have a step-by-step guide to follow.
What Information Do I Need to Cancel?
Spending a few minutes gathering your details beforehand can save you time later. So have the following information handy before you start the process.
- Your BangBros login.
- The e-mail address associated with your account.
- The first six or last four numbers of your credit card.
- The name of your biller on your credit card statement. It will be one of the following:
- NetBilling
- EPOCH
- Paysupport1.com
- VideoSupport1.com
- Bboyshelp.com
- Bang-hazehelp.com
- Epic Billing
Epoch Customers Cancel Via the Biller
BangBros Support page states that if your credit card statement reads Epoch, you can cancel directly with them via Epoch’s website. This also applies to anyone who has joined using PayPal because these payments go through Epoch, too. Cancelation can be done by following a few simple steps online, but you can also contact them via toll-free helpline, live chat and email.
Though Epoch customers can also request their cancelation by sending an email to BangBros support, I would suggest canceling directly through the biller. It is the best way to avoid unwanted charges and people rarely, if ever, have issues using this method.
Cancel Your Subscription by Phone
- Step 1. Contact BangBros’ Support toll-free at 1-877-287-3959 (or international 661-621-9014).
- Step 2. Tell the representative to cancel your account.
- Step 3. Provide the agent with the account info they ask for.
- Step 4. Ask for a verbal confirmation code or email as proof of cancelation.
- Step 5. Record the confirmation info.
Use a Webform to Cancel BangBros
- Step 1. Log in to BangBros and browse the scenes.
- Step 2. Select Billing Support on the left side of the thumbs.
- Step 3. Click Cancel beside BangBros (you may have other active memberships).
- Step 4. Provide the reason for canceling and (optional) suggestions for improvement.
- Step 5. Cancelation will appear as “pending” until the end of the billing cycle.
Request a Cancelation Via Email
- Step 1. Compose an email requesting a cancelation.
- Step 2. Include your account info in the email (never your full credit card, just the last 4/6 digits).
- Step 3. Ask for an email as proof of your cancelation.
- Step 4. Send your email to pdpcustomer@gmail.com
- Step 5. Retain the confirmation email – you may need to verify your spam folder for it.
How to Cancel Other Adult Sites
In the case of BangBros, we delinked their sites based on multiple reported issues with their billing practices. Typically such drastic measures are unneeded, but our Rabbit’s team is always here for you no matter the situation. We offer advice on how to cancel an Adult Time membership and our guide to canceling Brazzers Network is super helpful, too.
Adult Time and Brazzers are in fact excellent alternatives to joining BangBros and are worth considering along with Team Skeet. Of course, you can check out all the feedback from actual members, which will give you a good indication of how easy it is to cancel. In fact, user comments on our reviews often provide tips on the best ways to deal with canceling.
Rely On Rabbit’s For Customer Support
We can help you with any issues you might have beyond canceling a porn membership. Our honest reviews and ratings can go a long way in helping you decide which site is right for you before you buy. Use our contact form to reach out to us with any questions you might have or suggestions for improvement.
Our exclusive Money Back Guarantee is a real game changer because if a site fails to meet your expectations, we will get you a refund. We can offer this extra peace of mind because we stand behind the safety of the sites we list and are certain our expert reviewers will point you in the right direction.
When you shop with Rabbit’s you shop with confidence!
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