Wicked.com has been producing high-quality adult films since the ‘90s. Think Hollywood-style productions and top porn stars. Their full-length features are directed by well-known producers such as Axel Braun, the man behind Marvel Universe porn parodies including Captain Marvel: XXX and the award-winning film The Possession of Mrs. Hyde.
Whether you’re already subscribed to Wicked or interested in signing up, it’s always good to know what the customer service experience is like. This is especially important when you want to cancel your membership – without any hassles. So come along as I walk you through the cancellation process so that there are no big surprises later.
First Stop: Designated Support Page
Once you are ready to cancel, your first step is to go to Wicked’s support page, either through your member profile or by clicking the support link at the bottom of the page, where you will be brought to the Fame Support center (Fame is the site’s sponsor). There is an FAQ that breaks things down for you, as well as various support options and ways to contact them.
Cancel Wicked.com Easily With Fame Support
As far as we know, there have not been any significant issues with Fame Support, and our readers appear to be able to cancel with ease. But should you ever come across something you felt made it difficult to cancel or you had a poor experience with their customer service, be sure to let us know.
What Information Do I Need to Cancel Wicked.com?
In order for the site to process your cancellation request, you will need to submit the following info:
- The email you used to sign up
- Your username and password
- Your first and last name
- The subscription ID
You will find the subscription or membership ID on your purchase receipt; the receipt was emailed to your email once your purchase was processed.
What If I Lose My Username/Password?
If you have misplaced your login information, you will need to fill out the Password Retrieval Form. Enter your signup email as well as the site name and captcha. The reason you will see other sites listed in the dropdown is that Fame Dollars takes care of CS for their other websites, too. You will receive an email almost immediately with a reset link.
Steps to Cancel a Wicked.com Membership
These steps are for easy cancelation using their automatic process. Alternately, you can cancel through live chat. Either way, you’ll be right as rain!
- Go to the Support page.
- Click the Cancel Membership tab on the homepage menu. This will bring up the membership cancellation form.
- If you signed up through Epoch, you would have to go through them to cancel. Simply click the Epoch customer service link provided and you’ll be on your way. If you do need this option, the process is simple.
- If you do not see Epoch on your bill, fill out the sections on the page. This includes your username, password and the email you used to sign up.
- Don’t forget about the captcha.
- Click Submit and you’re done!
How Is the Cancellation Confirmed?
If you canceled through live chat, you will know right away that your membership is canceled. They will also most likely give you a confirmation number as well as send you an email. Otherwise, you can expect a confirmation email usually within 24-48 hours.
Other Ways to Contact And Cancel Wicked.com
There are several ways to contact their support team, whether you are putting an end to your membership or you need to report a technical glitch.
- As mentioned, using the live chat option is a faster way to cancel your membership. Their service is available 24 hours a day, seven days a week. All you need is your email and the sitename to start chatting. Once you hit Submit, you will get a message stating your place in the queue. We have found the average wait time is less than one minute.
You’ll be assigned an automated support agent to begin the process. State the reason you’re contacting them (ex: “I need to cancel my account”) and provide credentials so they can look up your profile. Once they have this, they will be able to cancel instantly.
- By contact form. Select your subject in the drop-down menu, such as technical, login problem, billing information, suggestions and comments, bug reports and errors found, and let them know what’s up. You’ll also need your email address.
We Offer Wicked Porn Insurance
One of the benefits of joining through RabbitsReviews is that we offer members of Wicked.com a Money Back Guarantee. Once you have signed up, if the site turns out not to meet your expectations, reach out to us within three days of joining and we’ll secure you a refund. The entire process takes 7-10 business days.
We do not ask you to provide any personal information except for an email and username, and even then, you are not required to use your real ones. We will never pass on your information to third parties either. If you want to know more about participating sites, look for the gold medallion icon on the review page or filter for sites with an MBG on Rabbit’s homepage.
Trust Rabbits to Always Have Your Back
We understand first-hand that it is not always easy to cancel your membership. Sometimes you can get stuck on hold for hours or you have to deal with an agent who just is not hearing you out. So if you are having any issues trying to end your Wicked subscription, reach out to our team anytime and we will contact them on your behalf.
If you happen to be interested in other big-name adult sites, check out how to cancel Brazzers and also our guide to canceling Reality Kings. Canceling porn has never been easier with our How-tos and we’ll always be here to help you with the process.